Cornerstone Celebrates Accomplishments of the 2020 Global Customer RAVE Awards Recipients

London — Oct. 20, 2020 – Cornerstone OnDemand, Inc. (NASDAQ: CSOD), a global leader in people development solutions, today announced the winners of the annual RAVE (Remarkable ... Continue Reading →

Valitor research helps restaurants as they reopen to exceed customer expectations

3rd July 2020: Payments solutions company Valitor has created a list of key recommendations which could help restaurants and bars exceed customer expectations when they reopen tomorrow. ... Continue Reading →

NatWest Renews Contract for Artesian Solutions’ Relationship Intelligence and Customer Insight Platform

1st May 2020: NatWest, part of the Royal Bank of Scotland Group, has today announced the renewal of its agreement with Artesian Solutions as the Banks’s core relationship intelligence ... Continue Reading →

MyRaven Customer Portal Takes Off With Aareon

Raven Housing Trust has chosen an online customer portal from Aareon (www.aareon.co.uk). The Portal, which will offer a wide range of online services to over 6.5k residents across ... Continue Reading →

Ascertus Appoints Head of Training & Change Management Ahead of ‘Customer Success Programme’ Launch

London, U.K., 01 August 2019 – Ascertus Limited has appointed Chris Davies as Head of Training & Change Management, in preparation to launch a new ‘Customer Success Programme’ ... Continue Reading →

Unbabel Triumphs at ‘ECCCSA’ Awards with Concentrix Customer Service Partnership

Winners in the “Best Innovation in Customer Service” category Finalists included Paddy Power Betfair, Talk Talk, and Nationwide Building Society. Secured award through work with ... Continue Reading →

European managed services event shows new customer relationship focus

[London, 24 May 2019] The third annual Managed Services and Hosting summit this week in Amsterdam revealed a sector revelling in its success, but being pulled in multiple directions. ... Continue Reading →

Unbabel supports easyJet to create international customer service ‘super agents’

90 million-passenger airline adopts Unbabel’s unique translation platform to serve new geographies and customer bases and saves up to 76% compared to native speaker service London, ... Continue Reading →

Thrive Homes’ App Delivers 1st Touch Self-Service To Transform Customer Engagement

Hertfordshire-based housing association Thrive Homes has launched an innovative app that provides a new way for customers to interact with the organisation via Apple Store or Google ... Continue Reading →

Cerillion Named as a Visionary in Gartner’s Magic Quadrant for Integrated Revenue and Customer Management for CSPs for Third Consecutive Time

London, 21st February 2019 – Cerillion (AIM: CER), an innovator in digital monetisation and customer management solutions, today announced that it has again been recognised by Gartner ... Continue Reading →