Forsta Welcomes New Managing Director for Voice of Customer and Voice of Employee in DACH

Forsta, the world’s leading Customer Experience and Research Technology company, has welcomed Volker Wylutzki-Boehme as Managing Director and Head of Voice of Customer (VOC) and ... Continue Reading →

Elemis focus on personalized customer experiences to differentiate online

Skincare brand see personalization drive 7.02% uplift in RPV with just one experience [LONDON – 7 NOVEMBER 2018] – Elemis, the number one luxury British skincare brand, ... Continue Reading →

Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic

But over half believe their short-term fixes won’t be fit for the long term Crawley, UK, April 21, 2021 – With most people locked down and relying on digital communications during ... Continue Reading →

COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID London, UK; ... Continue Reading →

Aareon 360 Portal Enables Social Landlords To Digitally Transform Customer, Staff, Supplier And Property Management Operations

Aareon UK (www.aareon.co.uk) has announced the latest release of its Aareon 360 platform, the evolution of its widely acclaimed self-service solution. The portal platform enables ... Continue Reading →

Cornerstone Celebrates Accomplishments of the 2020 Global Customer RAVE Awards Recipients

London — Oct. 20, 2020 – Cornerstone OnDemand, Inc. (NASDAQ: CSOD), a global leader in people development solutions, today announced the winners of the annual RAVE (Remarkable ... Continue Reading →

Valitor research helps restaurants as they reopen to exceed customer expectations

3rd July 2020: Payments solutions company Valitor has created a list of key recommendations which could help restaurants and bars exceed customer expectations when they reopen tomorrow. ... Continue Reading →

NatWest Renews Contract for Artesian Solutions’ Relationship Intelligence and Customer Insight Platform

1st May 2020: NatWest, part of the Royal Bank of Scotland Group, has today announced the renewal of its agreement with Artesian Solutions as the Banks’s core relationship intelligence ... Continue Reading →

MyRaven Customer Portal Takes Off With Aareon

Raven Housing Trust has chosen an online customer portal from Aareon (www.aareon.co.uk). The Portal, which will offer a wide range of online services to over 6.5k residents across ... Continue Reading →

Ascertus Appoints Head of Training & Change Management Ahead of ‘Customer Success Programme’ Launch

London, U.K., 01 August 2019 – Ascertus Limited has appointed Chris Davies as Head of Training & Change Management, in preparation to launch a new ‘Customer Success Programme’ ... Continue Reading →
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